AGENCY STRATEGIC PLAN

Through its strategic agency planning, KCDC has been able to anticipate changes in the public housing industry and remain at the forefront of trends in an ever-changing landscape. KCDC’s leadership team and board of directors develop strategic agency goals and annual plans that guide every decision the organization makes, from the operation and maintenance of its affordable housing portfolio to development efforts to all workforce related activities, all tying back to the Strategic Objectives …

Active Industry Leadership and Partnership Involvement
The Premier Provider of Affordable Housing
Downtown and Surrounding Neighborhoods Improvements through Development Activities
Achieve Long Term Financial Control
Advance Workforce Development and Performance
Process and Efficiency Improvements

Annual Goals and Strategies


Participate in Industry Activities
  • Active roles of participation at the local, state, regional and national levels

Improve Property Condition
  • Conversion of six properties to Section 8 Project Based Rental Assistance (PBRA) through Rental Assistance Demonstration (RAD) Program
  • Complete Substantial Rehab at Montgomery Village
  • Complete Western Heights Emergency Grant

Develop Affordable Housing
  • Master Plan of Austin Homes site
  • Partner with private developers to build/preserve an additional 250 units

Improve Financial Management
  • Manage all properties, departments and cost centers to meet budget projections
  • Increase management capacity with reporting available by the 10th of following month

Advance Workforce
  • Establish organizational structure to meet current and future needs
  • Formulate agency wide talent, recruitment and retention plan
  • Provide training for:
    • New Employee Orientation
    • MS Office Upgrades
    • VISTA 7
    • Maximizing Rental Income
    • CPO
    • Other TBD

FIVE-YEAR STRATEGIES

KCDC’s Five Year strategies present a specific action plan to ensure that KCDC’s mission and long-range goals are being carried out throughout operations.

Our strategies include the following:

Increase affordable housing choices
  • Implement Five Points Master Plan with various mixed financing opportunities
  • Leverage private or other public funds to create additional housing opportunities within the total Knox County area
  • Apply for additional Section 8 Vouchers as available
Improve quality of affordable housing
  • Renovate or modernize affordable housing  units
    • Rental Assistance Demonstration Program (RAD)
    • Other grants as available
  • Demolish obsolete public housing and provide replacement housing through acquisition or construction
Promote self-sufficiency and asset development of assisted households
  • Continue partnering with supportive services, organizations and groups to assist residents with training and employment
  • Attract supportive services to increase independence for the elderly or families with disabilities
  • Continue encouraging resident participation in taking care of property through training, education and resident incentives
Ensure equal opportunity and affirmatively further fair housing
  • Implement revised Fair Housing policy
  • Continue affirmative measures to ensure access to assisted housing regardless of race, color, religion, national origin, sex, familial status, disability, sexual orientation, gender identity or marital status by participating and providing pertinent training for staff
  • Complement Language Access Plan for Limited English Proficiency
Streamline all programs (Section 8 and low-income public housing) to decrease dependency on HUD subsidy
  • Evaluate and streamline programs for efficiency
  • Increase usage of computer-based systems through kiosk installation
  • Decrease dependency upon paper and postage by utilizing technology resources
  • Evaluate and maintain reports crucial for agency decision-making